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Frequently Asked Questions


FREQUENTLY ASKED QUESTIONS

Q. Will the subject of observation/enquiry be made aware that they are under Surveillance or Investigations?
A.
We certainly would not let them no they are under any form of enquiry/observation and doubt very much if you would want them to Know.

Q. What if your subject notices they are under surveillance?
A.
A good surveillance specialist can blend into the background of any given scenario or situation. We at 24/7 Close Protection Ltd would rather lose the subject and get our observations on them back another time, so our agent does not blow his cover nor arouse suspicion by the subject.

Q. How can I be sure that any information discussed with 24/7 Close Protection will be treated in a confidential and professional manner?
A.
Details of all enquiries and assignments are only passed onto the operative that will be involved with you assignment. All records and data remain under lock and key. As we are regulated by data Protection Act, any information has and will be securely disposed of and will not be kept any longer than required.

Q. Will you contact me?
A.
Any contact is made through your request. We can arrange a date/time and meeting place of your choice to hand over any evidence we have gained in our investigations. Any other correspondence can be sent to an address that you have designated.

Q. What is the cost of your services?
A.
Close Protection, Surveillance and Investigation Specialists do not come cheap if you require a professional outcome to your assignment. However all our rates vary depending on the assignment and any specialist security equipment required including photographic and video evidence. Other considerations to take into account are time, number of operatives, mileage and any other expenses incurred. We will advise you of these, the service that best suites your requirements and give you an estimate. We also offer an initial free consultation to discuss your requirements.

Q. What sort of equipment do you use?
A. We use the very best and up to date technology, from miniature pinhole audio/video cameras which are about the size of a pound coin and can be concealed discreetly, through to the latest satellite vehicle tracking systems.

Q. What if I have any other questions?
A. If you have any other enquiry or question you have please feel free to contact 24/7 Close Protection Ltd. You can contact us either by telephone: 0845 899 1777 or 01793 436251, Mobile: 07734 297733, or you can Email us at enquiries@247closeprotection.com  or info@247closeprotection.com with you enquiry. If there is something specific you cannot find on the relevant pages please contact us and we may be able to assist you, or we can recommend another solution to your enquiry. If none of our agents are available please leave a brief message contact name, number and if applicable your extension number or department and we will return you call A.S.A.P. Normally any guidance or initial consultation as to what service you require is given free of charge.